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Partner
Thrio
Ready to transform your business with our groundbreaking hybrid CCaaS platform? Deliver outstanding CX with Thrio’s omnichannel capabilities. Leave the tough stuff to us with built-in process automation and AI tools, so you can focus on your customers and prospects. Deploy seamless integrations and powerful connections with Thrio’s API-first architecture. And do business with confidence thanks to our array of security certifications.
Partner
TimelyBill
TimelyBill develops cloud-based billing and CRM software for communications service providers. Our software supports a full customer life cycle and features a seamless quote-to-order-to-cash process.
Partner
Twixor
Mission: The world is everchanging and ever adapting. It is highly demanded that businesses also adapt to the new horizons and improvise their strategies. Twixor allows you to make every intersection count with it’s rich, intuitive, and delightful experiences through a conversational module in social, messaging applications and media. We orchestrated end-to-end fulfilment over instant messaging channels such as RCS, GBM, FBM, Instagram, WhatsApp, Telegram and many others powered by intelligent process automation. What we do? At Twixor, we accelerate digital transformation of enterprises by equipping them with intelligent automation capabilities and enabling them to seamlessly connect with their customers. Twixor is the only proven “Actionable Intelligence Platform” that helps businesses to build Hyper personalized engagement platforms that enables customers to initiate end-to-end fulfillment processes for digital process automation. It enhances last-mile communications through AI-driven bots and Progressive Web App (PWA) capsules powered by its BPM engine. Twixor is the forefront of the future in terms of enterprise communications and no code workflow automation. The low-code journey builder is the perfect fit for businesses and enterprises to engage with their customers through the social and messaging platforms and we enable them to hold business processes and services without the need for a native application. Industries serviced: Banking, Insurance, Healthcare, Logistics, Retail, E-commerce, Education, Public Sector, CPG, Hospitality & Automotive. Highlights: 1. Seven Global Patents 2. 500+ Global Customers 3. 8 Billion+ conversations/year
Partner
Vocalls.ai
The AI-powered telephone bot. The voicebot handles inbound calls 24/7 using a natural-sounding conversational style. With a success rate of at least 90%, the voicebot finds out why customers are calling. It offers tailored solutions and, if required, transfers the call to a customer service representative. The voicebot easily carries out customer surveys and provides you with NPS data.
Partner
XCALLY
XCALLY is an omnichannel software distributed all over the world through a network of 100+ of certified system integrator partners. XCALLY has recently been rated as the best contact center solution, awarded as the best Dialer in terms of usability and customer satisfaction, in "Front Runner", ranked first in the "GetAPP" category in terms of functionality and value for money and included in “Capterra” as Emerging Preferred Autodial Product. Power up your customer service and improve overall business agility with XCALLY: * Offer smooth experiences across all channels; * Speed up processes and improve performance; * Keep track of activities and volumes; * Guarantee the continuity of the service;
Partner
Zoom
Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Zoom was founded in 2011 by experienced leaders and engineers from Cisco and WebEx. Every founding engineer has over 10 years of real-time collaboration software experience. Our mission is to develop a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications forever.