ecs369 is a modern client communications platform that automates workflows across every aspect of the client journey, from conversion to engagement to support. ecs369, combines data, software and communication platforms to deliver automated workflows.It enables all SMB workers, especially those who do not work at a desk with direct access to a computer, to be connected with clients. Specifically, ecs369 empowers SMBs to automate their client workflows, improve speed of information flow between users & SMBs. It allows to have instant and targeted reach to all workers through voice, video & text, 24X7.
SMB owners can self configure workflows, thus taking control of their user engagement.
"In our profession it is mission critical to stay connected with patients & families. The Automation & zero downtime has helped us improve our serviceability."
Telnyx & Eastside have a strategic global partnership for new customer acquisition, and jointly serving our customers better. The partnership is helping to open new vistas for both the companies.
Automate workflows to improve speed of information flow between clients & SMBs. Allows instant and targeted reach to all workers through voice, video & text. Create intelligent workflows flows across client engagement & support. Reduce costs & simple to use.
No outage, no service waiting times. 24X7 availability. Never miss an opportunity. AI enabled IVRs and workflows ensure that the client communication is never missed.
Collaborate with partners, users & workers via CRM integration to create uniform opportunity for all.
Create a professional look to your SMB. Create your own campaigns, announcements. Reach out to customers like any large enterprise.
Start small scale when you need to. No waiting times for capacity expansion. No wires or boxes.
Secure communications, ensuring privacy all the time.
